PLEASE KINDLY CONTACT MANAGEMENT FOR A REVIEW OF THE FULL POLICY AND PROCEDURES
Administration
- Administration
- Business Cards, Letterhead and Personal Lifestyle Logo Usage
- Logging, Documentation, Communications and Administration
- Mileage and Employee Expense Claims
Organizational
- Code of Ethics
- Code of Ethics -National Alliance for Direct Support Professionals
- Ethical Reporting
- Entrance, Transfer, Increase and Discontinuation of Service
- Human Rights Compliance
- Mission, Vision, Mandate
- Organizational Privacy
- Strategic Planning
- Values Statement
Codes of Conduct and Policy Compliance
- Employee Code of Conduct
- Executive Director Code of Conduct
- Business Practices Codes of Conduct
- Respect in the Workplace
- PLS’s Role in Relation to Professional Bodies
- Financial Management
- Confidentiality and Privacy of Personal Information
- Observation/Job Shadowing by Students
- Employee Concerns/Suggestions/Ideas
- Dispute Resolution
- Guidance on Providing Culturally Safe Practices
- Professional Relationships and Boundaries
- Responding to Legal Requirements, Subpoenas, Search Warrants, Investigations, Jury Duty, and Garnishments
- Waste, Fraud, Abuse, Neglect, And Other Wrongdoing Including Corruption and Theft
- Conflict of Interest
- Employees Private Affairs
- Gifts/Favors/Donations
- Social Media
- Standards of Conduct
Financials
- Financial Records
- Banking Guidelines
- Borrowing Policy
- Insurance
- Capital Assets And Capitalization
- Internally Restricted Net Assets
- Officers And Signing Officers
- Delegation Of Authority To Sign Contracts
- Financial Signing Authority
- Cheque Authorization
- Receipts
- Financial Reporting And Financial Statements
- Budgets
- Security
- Storing Records
- Annual Budget Preparation
- Deficit Budget
- Annual Audit Appointment
- Distribution Of Financial Information To Third Parties
- Payroll Records
- Payroll
- Payslips
- Payables
- Petty Cash
- Purchasing
- Administrative Policies And Procedures
- Policy and Procedures Related to Contractual Relationships
- Policy and Procedure for Confidentiality of Administrative Records
Emergencies
- Active Shooter
- Bomb Threat
- Earthquake
- Emergency Preparedness and Response
- End of Life (CLBC End of Life Policy)
- Evacuation and Agency Closures
- Extreme Heat
- Fire and Fire Safety Management
- Floods and Landslides
- Forest Fire Emergency
- Gas Leak
- Identification and Continuation of Essential Services
- Lockdown
- Medical Emergency
- Missing Person
- Power Outage and Utility Failure
- Snowstorm Emergency
Health & Safety
- Building Maintenance and Repair
- Covid-19 & Infectious Disease Prevention
- Crisis Response Procedure & Follow-up
- Environmental Controls & Control of Hazardous Materials
- Exposure Control Plan for Blood Borne Pathogens
- General Cleaning & Sanitization
- Immunization, Influenza and Vaccines
- Investigations
- Lift and Transfer
- Occupational Health & Safety
- Pandemic Response
- Transportation and Vehicles
- Universal Precautions and Infectious Diseases
- Use of Employees Owned Vehicles for Work
- Workplace Violence Protection
- Working Alone, Keys and Security Codes
- Working Remotely
Quality Assurance & Risk Management
- Abuse/Neglect
- Accessibility
- Bathing
- Behaviour Support and Safety Planning
- Behaviour Support and Intervention Guidelines
- Bullying
- Complaints Resolution Form
- Confidentiality & Information Sharing
- Conflict of Interest
- Conflict Resolution
- Critical Incident Debriefing
- Damaged or Missing Items
- Disaster Recovery for Files and Personal Confidential Information
- Disposition of Obsolete or Damaged Inventory Items
- Harm Reduction Strategies and Services
- Incident and Critical Incident Reporting
- Incident and Critical Incident Definitions and Reportable Incidents
- Information Incident and Privacy Breach
- Information Technology Standards and Guidelines
- Injury and Medical Emergencies
- Internet, Social Media, Fax and Email
- Legal Actions
- Media Relations
- Medication Administration
- Motor Vehicle Accident and Damage Reporting
- Motor Vehicle Accident Report Form
- Negligence
- Non- Retaliation
- Outcomes Management
- Personal Care and Personal Care of the Opposite Sex
- Policies and Procedures
- Privacy
- Protection Of Confidential Information
- Quality Assurance
- Random Spot-checking for Community Support Workers
- Right to Access Personal Information Collected
- Right to Access Personal Information for Research
- Risk Management
- Sharps (Needles, Weapons etc.) At Risk Behavior
- Waste, Fraud, Corruption and Theft
- Video Surveillance
- Violent or Other Threatening Situations
People And Culture
- Attendance & Absenteeism
- BC Provincial Nominee Program (BCPNP) NP Sponsorships
- Benefits Package
- Casual Call In
- Casual Job Abandonment
- Cell Phone and Mobile Devices
- Certifications And Qualifications
- Complaints, Formal Complaints, Complaints Resolution and Advocacy Tracking
- Criminal Record Check
- Cultural Competency and Diversity
- Discipline Procedures
- Discrimination and Harassment
- Distracted Driving
- Dress Code and Personal Appearance
- Drivers Abstract
- Employee Compensation
- Employment
- Employment Expectations
- Employment of Family Members and Friends
- Employee Rights and Responsibilities
- First Aid Kit
- Gratuities/Tips/Loans
- Hiring Practice
- Illness and Disability Management
- Impairment, Alcohol & Drug
- Job Description
- Orientation
- Performance Evaluations
- Personnel and Volunteer Files and Information
- Post-Employment Restrictions
- Probationary Period
- Professional Boundaries
- Professional Development
- Providing Favorable and Constructive Feedback
- Recognition
- Respectful Workplace Behavior
- Return to Work
- Smoking & Vaping
- Staff Meetings
- Submission of Hours/Reporting
- Termination, Separation, Resignation of Employees
- Vacation, Time Off, Paid Sick Days & Statutory Holidays
Persons Receiving Support
- Advocacy
- Cancellations
- Co-money Management Assistance
- Community Supports
- Complaints, Formal Complaints, Complaints Resolution and Advocacy Tracking
- Food and Nutrition
- Gift Giving and Exchange
- Individualized Funding
- Medical Care and Medical Appointments
- Personal Affairs of Persons Receiving Support
- Personal Life Plan
- Person Centered Support
- Person Centered Philosophy
- Person Receiving Support Files and Records of Effect
- Person Receiving Support in Staff Homes
- Persons Receiving Support Rights and Consent for Release of Information
- Providing Favorable and Constructive Feedback
- Request for Reasonable Accommodations
- Rights & Responsibilities for Persons Receiving Support
- Role of Formal or Informal Representative
- Safety Protocol for Vulnerable Individuals
- Seizures
- Self Medication
- Service Attendance and Monitoring
- Sexuality
- Sick Person Receiving Support
- Support Protocol
- Use of Positive Intervention
- Witness and Signing Documents